ORDERING
PROBLEMS:
Make sure the billing address you enter is the address
that your credit card bill is sent to.
If you are declined and you're pretty sure you shouldn't
have been, Try the following steps.
1.
Double check your billing address. We use a system that
verifies the correct billing address. If the one you
provide doesn't match what the card issuer has on file
you will automatically be declined. If you want your
order shipped to a different address you can use that
as the shipping address.
2. If have moved recently, you might want to try your
previous address as the billing address.
3. Try a different card.
4. Call us toll free at 1-888-687-4478 (US ONLY) from
9am to 4pm CST Mon-Fri.
After
I add a T-shirt to my shopping cart it keeps saying
my cart is empty?
Our shopping cart requires cookies to be enabled. If
you get this message, more than likely your security
settings are set too high for our shopping cart. Set
your browser to accept cookies or if you'd rather, write
down the shirts you want and call us toll free at 1-888-687-4478
(US ONLY) from 9am to 4pm CST Mon-Fri.
I don't have a credit card, can I send a money order
via regular mail?
YES! It's as easy as 1-2-3. Here are the steps.
1.
Figure out what Design, what color shirts and sizes
you want to buy. E-mail us with that information by
CLICKING
HERE.
Remember: be sure to include: The shirt design, color
and size for each one and your shipping address.
2.
We will then E-mail you back an invoice with the total
amount including shipping and the address to send it
to.
3.
Print out the invoice and send a money order for that
amount with the invoice included so we know what shirts
you're ordering. As soon as we receive the money order
we will ship out your shirts!
After I place my order how long will it take to get
my t-shirts?
LIGHTNING FAST SHIPPING!
Unlike other t-shirt companies that make you wait up
to 2 weeks before they even ship your shirts! My Civil War Shirt usually processes orders within 24 hours of receipt.
Orders are processed during our regular business hours
(Monday through Friday 7:00AM - 2:00PM CST, excluding
holidays) and shipped the following business day. All
orders placed after 2:00PM Central Time will be processed
during our next regular business hours and shipped the
following business day. ( So If you order on Friday,
Saturday, or Sunday; your order will be processed on
Monday and shipped on Tuesday) 99% of our shirts are
in stock, However, occasionally a shirt may be temporarily
out of stock and might not ship out right away. In which
case it will ship as soon as it is back in stock (Usually
after a couple of days)
If
you need your shirt FAST or by a certain date, Email
us to check which shipping option to choose. We will
do our best to get it to you on time!
My Civil War Shirt currently offers Three shipping options
within the United States:
1. Standard: 3-8 business days
2. Expedited: 2-3 business days
3. Express: 1-2 business days
PLEASE NOTE: Alaska & Hawaii: 5-10 business days
(Shipped via USPS Priority Mail)
The above timelines are approximate shipping times and
do not include the time it takes to process your order.
All NON-PO BOX, U.S. orders with the exception of Hawaii
and Alaska, that supply a valid email address will be
emailed a tracking number.
In
Addition We also offer global shipping to Canada, Great
Britain, N. Ireland, Japan, Denmark, Finland, Germany,
Norway, Sweden, New Zealand, Australia and The Netherlands.
Keep in mind overseas shipping can take 4 - 8 weeks,
especially during the Holidays. So if you are in Europe
or Australia don't expect your shirts to get there in
a week! We have no way of tracking shipments once they
leave the US so please be patient.
My Civil War Shirt is required by law to reveal the contents
of international packages and to state the full value
of the package, even if it contains a gift. Customs
charges may be levied when the package reaches your
country. My Civil War Shirt is not responsible for these
charges and does not know what these charges may be.
You might wish to contact your local customs office
for further information.
We
will also ship to ANY APO/FPO (Military Address) We
Love, Respect and Thank the members of our armed services!
Thank you for protecting our right to make these shirts!
APO/FPO orders as well as all PO Box addresses will
be shipped via our Standard Service only (Expedited
and Express shipping is not available for PO Boxes,
APO/FPO addresses). Standard delivery timeframe's (as
noted above) do not apply to APO/FPO shipments.
All
orders with PO Box Shipping addresses will be shipped
via USPS priority mail (Usually 3-5 business days)
Can you ship overseas?
Yes, just choose global priority on the shipping option
when you secure checkout, but keep in mind overseas
shipping can take up to 4 weeks. So if you are in Europe
don't expect your shirts to get there in a week! Here
is a list of countries that we WILL ship to: ANY APO
ADDRESS! Japan, Australia, Netherlands, Canada, United
Kingdom, Puerto Rico. If your Country is not on this
list we will NOT ship to you, PLEASE DON'T ASK!
Is the shopping cart secure?
YES. It is absolutely 100% secure. Click on any of our
add to cart buttons and you will be taken to our secure
server for your order processing.
To
Place An Order Use Our 100 % Secure Online Order Process
Or
For Orders Inside The U.S. You May Call Toll Free 1-888-687-4478
For
International Orders (UK, Australia, Canada) 731-588-5690
Privacy Policy
It's pretty simple. We use the information we collect
from you to fulfill your order and/or contact you about
your order.
QUALITY
YOU CAN SEE AND FEEL
You get what you pay for. Many of our competitors use
cheap, thin t-shirts; but we only use the highest quality,
6.1 oz. thick cotton t-shirts. That's the thick, soft,
luxurious kind that lasts. We know they cost more, but
we figure most people want quality! The cheap guys use
5.5 oz shirts. You know, the THIN kind like the ones
that come in a plastic bag 3 pack at walmart near the
underwear. And don't forget we offer a 100% money back
guarantee.
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